Privacy Policy

What we collect

• Account data — username, email address, and password hash; or your Google / Apple account identifier if you sign in with them.
• Trip planning data — your chat conversations with the AI planner, extracted travel preferences, generated itineraries, and which itinerary options you choose (used to improve recommendations).
• Usage data — API usage records tied to your account (for cost accounting and abuse prevention) and basic interaction events in the planner.
• Cookies — a session cookie to keep you logged in and a CSRF cookie for security. No advertising or cross-site tracking cookies.

How we use it

• To generate and store your trip itineraries and remember your travel style.
• To operate, secure, and rate-limit the service.
• To improve itinerary quality — including training our own ranking models on anonymized choice data (which of two suggested itineraries users pick).
• We do not sell your personal data.

Third-party processors

• Google — chat messages and trip requests are processed by the Gemini API to generate itineraries; place names are looked up via Google Maps Platform (Places, Routes, Maps).
• Hosting — our servers and database run on cloud infrastructure (currently Render/Railway; PostgreSQL).
• Booking partners — hotel and activity links may point to Booking.com, GetYourGuide, and similar partners; we may earn a commission. What you do on their sites is governed by their privacy policies.
• Purchases — in-app purchases are processed by Apple or Google and our billing provider; we never see your card number.

Your rights

• Delete your account at any time from Settings → Delete Account (in the app or on the web). This permanently erases your trips, chats, and preferences; aggregate usage records are anonymized.
• Access & correction — you can view and update your profile in Settings, and request a copy of your data via the contact below.
• Email — transactional emails only (verification, password reset); no marketing email without opt-in.

Retention & children

We keep your data while your account exists and delete it when you delete the account. Anonymized, aggregated statistics may be retained. Opnetrip is not directed at children under 13 (or the applicable minimum age in your country), and we do not knowingly collect their data.

Contact

Questions or data requests: contact & support or email feedback@opnetrip.com.